ISO/IEC 20000 is the international standard for IT service management. This standard enables you to independently demonstrate to your customers that you meet best practice.
ISO/IEC 20000 is applicable to any organization, large or small, in any sector or part of the world which relies on IT services. The standard is particularly applicable to internal / external IT service providers, IT departments and IT outsourcing organizations.
ISO/IEC 20000 certification demonstrates that an organization has adequate controls and procedures in place to consistently deliver a cost effective, quality IT service.
Some of the key benefits are listed below: IT service providers become more responsive to business driven rather than technology driven.
Our competent and experienced IT Consultants, guide our client organizations how to handle IT Service Management, maintaining Legal Compliance, Customer Confidence / Satisfaction and Business Transformation.